You can delete your Imani account and personal data whenever you like, from inside the app or by emailing us. This page explains how, what is removed, and the little that we are required to keep.
Delete it yourself, in the app
- Open Imani and go to the You tab.
- Tap Your data.
- Tap Delete account.
- Type DELETE to confirm.
Your account is removed straight away. This cannot be undone.
You can also download a copy of your data first, from the same Your data screen.
Or ask us to do it
Email privacy@imanidating.com from the address on your account, or with your phone number, and ask us to delete your account. We will confirm your identity, delete it, and reply within one month (usually much sooner).
What is deleted
- Your profile and all its details.
- Your photos.
- The messages you sent, your introductions, likes and matches.
- Your verification results, trust score, wallet balance and consent records.
- Your login. You will no longer be able to sign in.
What we keep, and why
Two things are treated with care, so that deleting your account cannot harm others or break the law:
- Safety evidence about other people. If you reported another member's conduct, that report is kept as evidence for their safety, with your identity removed where possible.
- Records the law requires, such as financial records of purchases, kept for the legally required period and then deleted. These are detached from your profile.
We also keep a minimal, non-identifying record that an account existed (and, if it was removed for serious misconduct, an opaque reference), so that a banned person cannot simply return. It contains no name, contact details or date of birth.
For the full picture, see our Privacy Policy.